Business Smartium Class

Business Smartium, a Whole New Business Class

Business Smartium provides a premium business class in-flight experience with its staggered seat layout that offers direct aisle access from every seat allowing unobstructed movement by passengers around the cabin, the 180-degree reclining bed-type seat.
* Seat type, in-flight facilities and available services depend on the aircraft configuration and flight number.

  • Seats and Convenience
    Facilities
    Seats and Convenience Facilities
    Seat Maps by Flight Type
    • Full-Flat Bed-Type Seat

      Business Smartium provides a 180-degree reclining full-flat seat, which is as comfortable as the First Class seat.

    • Private Space

      The independent lighting design with its separated lighting system does not allow light to come through, while the bright LED lamp provides a nice reading environment for the passenger without irritating the eyes.

    • Direct Aisle Access

      With each seat offering direct aisle access to. The direct aisleaccess to all seats of Business Smartium Class is a special benefit..

    • Staggered Layout: Efficient Seat Layout

      Asiana Airlines became the first Korean airline to adopted a Staggered Layout aircraft configuration to enable more fluid in-flight circulation. The previous 32-seat layout was replaced with a 24-seat layout, and the space allocated to each passenger was expanded, providing a better level of in-flight environment.

    • AVOD System

      Enjoy a multimedia experience with a large monitor, dozens of movies and the AVOD system with a broad selection. Enjoy the contents of your choice, including movies, music and games, from the AVOD (Audio Video on Demand) System. What is even more convenient is that it allows you to play and pause whenever you want. By watching videos on your own large personal monitor, your flight will feel shorter than ever.

    • PC Power Outlet / USB Port

      There is a personal power supply system for portable laptops and electronic devices, so passengers can work during their flight without battery issues.

      Power System by Flight Type
    • Wide Cocktail Table

      Provided for your convenience is your own personal cocktail table at every seat, this is a convenient table on which passengers can place laptops, newspapers or anything they like!

    • Multi-Purpose Storage

      Each supplementary seat has storage for shoes and other supplies under it, for greater passenger convenience.

    • 3-Point Safety Belt

      For passenger safety, the three-point safety belt is provided for take-off and landing.

    • Foldable Arms

      If you use the seat as a flat seat, fold the arms up to enjoy a more comfortable space.

    • Satellite Phone
      1. 1) Telephone Charge: USD 1.33 to USD 2 per 10 sec
      2. 2) Applicable Flight Types: A330, B777 and B747 only
      How to Use In-Flight Phones
    • SMS / E-Mail Service
      1. 1) Fees Per Use: USD 1.50
      2. 2) Method of Payment: Credit Card
      3. 3) Available Languages: Korean and English
      4. 4) Applicable Flight Types: A330 and B777
      In-Flight SMS / E-Mail Service
  • Reservation
    Service
    Reservation Service

    For our guests convenience, we offer our "Premium Service Center" is operated to ensure a convenient trip for passengers using Business Smartium Class.

    Advance Seat Allocation Service
    The seat of your choice is assigned in advance.
    Flight Trip Information Service
    We can answer your inquiries about flight trips, including flight types, seats and in-flight services, and send a tour booklet including information about the destination and the airport to you via e-mail upon request.
    Premium Service Center (First and Business Class Reservations)
    • Korea : 82-2-2661-4000
      - Hours : 8:00 ~ 18:00(Mon-Thurs)/ 8:00 ~ 17:00(Fri)
    • US : 1-213-365-4577
    • China : 86-400-650-8003
    • Japan : 81-3-3834-9500
  • Airport
    Service
    Lounge

    Enjoy a comfortable transfer at Asiana Airlines Lounge. The best in-flight experience is extended to the ideal space for business or relaxation, Asiana Airlines Lounge.

    Lounge Service
    Baggage

    At Asiana Airlines, our customer-focused approach is also evident in our baggage handling service.

    Do you have heavy baggage
    Asiana Airlines offers customers free additional baggage allowance services for worry-free travel.
    Do you have large baggage
    Extra-large baggage that you cannot carry by yourself can be carried by an Asiana Airlines employee to ensure that you have a prompt baggage check-in.
    Prompt baggage check-out service
    Asiana Airlines provides a prompt and accurate baggage check-out service so that you can leave the airport as quickly as possible.
    Baggage Service
  • In-Flight
    Service
    In-Flight Meal Service

    Asiana Airlines offers a unique inflight meal service offering both Korean and Western menus of highest standards. Asiana Airlines Korean catering including the popular national dish of bibimbap is available on selected flights departing from domestic and overseas locations.
    Our western catering offers a full-course meal is served in a comfortable atmosphere, and diverse menus are provided, including Chinese meals, Japanese meals and snacks. In addition, premium champagnes carefully selected by the world's top sommeliers are served, as well as wines from France, America and Germany and diverse other beverages.
    The state-of-the-art flight, A330-300, serves RA-certified eco-friendly coffee and Italian espresso, completing the special coffee drinking experience provided by Asiana Airlines.

    In-Flight Meal Service
    Duty Free

    Asiana Airlines In-Flight Duty Free Shop offers goods of highest quality and competitive prices. Thrill your family and friends with a gift from the Asiana Airlines In-Flight Duty Free Shop!

    Wide Range of Items
    Enjoy a at seat shopping experience, from selecting your item to making payment from the comfort of your own seat. Asiana Airlines In-Flight Duty Free Shop handles a wide selection that includes more than 240 products. Say goodbye to crowded duty-free shops at the airport!
    Amenity

    Enjoy a comfortable, quality flight trip with the best services of Asiana Airlines.

    On Routes to the Americas, Europe, and Australia
    Premium brand cosmetics and Traveler's Kit are provided.
    All Routes
    Slippers, eye patches, ear plugs, stationary, letter sets and the basic medical kit
    Entertainment

    Asiana Airlines offers a selection of the latest movies, documentaries, TV shows or why not try your hand at one of the games pre-loaded onto our inflight entertainment system and then relax listening to soothing classical music, all selected to make your flight as enjoyable as possible.

  • Chauffeur Service
    Asiana Chauffeur Service

    Asiana Chauffeur Service *The above image may differ from the actual vehicle provided by the chauffer service.

    A convenient service for Asiana's Business Smartium Class flyers. A chauffeur will pick you up at Incheon International Airport and drive you to your destination.

    Those eligible for service
    The chauffeur service is availableat the time of arrival at Incheon International Airport to all passengers who purchased Asiana Airlines Business Smartium class round-trip tickets for the route from the U.S., Sydney or Europe.
    (Mileage award and upgrade tickets, 50 percent-plus discounted tickets, tickets endorsed to other airlines, and U, I, R class tickets are excluded.)
    Duration
    ~ December 31, 2017 (U.S., Europe and Sydney  Routes Departure Date Basis)
    Details
    Service provided upon arrival at Incheon International Airport and available for Seoul/Incheon/Gyeonggi Province areas.
    Process
    You may request the service from booking up to 24 hours before departure. It will be provided when you arrive in Incheon, and is available to Seoul, Incheon and Gyeonggi area.

    Contact information

    • Premium Service Center (Korea)
      +82-2-2661-4000
    • Premium service center (Overseas)
      USA : +1-213-365-4577
      China : +86-400-650-8003
      Japan : +81-3-3834-9500
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